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June 25, 2017

After recently losing an important deal in India, a business negotiator learned that her counterpart felt as if she had been rushing through the talks. The business negotiator thought she was being efficient with their time. In this useful cross-cultural conflict negot...

June 10, 2017

During a visit to the Southern regions of India, my Swiss precision watch that accompanied me for years suddenly stopped working. I concluded that it couldn’t handle the Indian time perception and couldn’t adjust its approach, so it collapsed.

How is that possible? Time...

June 9, 2017

In 1982, a British Airways plane flew through a cloud of volcanic ash over Indonesia and lost power to its engines. The British pilot, Eric Moody, calmly informed the passengers: “Good evening again ladies and gentlemen, this is the captain here. We have a small proble...

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