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Communication in negotiation scenarios is the means by which negotiators achieve objectives, build relationships, and resolve disputes.

Communication becomes even more important when negotiating counterparts are from different cultures. The following question was posed...

July 20, 2017

French staff say KLM colleagues think only of money, while Dutch see Air France workers as aloof, report says.

A clash of national cultures and an inability to understand each other’s languages threatens to make the merged Air France-KLM group of airlines unmanageable,...

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